Training

My Favorite 22 Short Courses and Seminars are:

1. Communicating Clearly
2. Customer Satisfaction Skills: Launching a Revolution in Customer C.A.R.E.
3. Coaching
4. Conflict Resolution
5. Decision Making
6. Facilitation Skills
7. Leadership Skills
8. Listening Skills
9. Meeting Management
10. Motivation
11. Negotiating: Process, Skills & Techniques
12. On Becoming a Manager
13. Organizing
14. Powerful Personal Presentations
15. Problem Solving
16. Planning
17. Questioning Techniques
18. Seven Habits of Highly Effective Sales Champions
19. Success By Design: The Time Management System That Never Fails
20. The Role of the Supervisor
21. Team Building Skills
22. Training

1. Adults like to learn and learn best when the following conditions are respected:
2. They need to see the practical connection between what they are learning and their goals and roles in life.
3. Adults need to see that the change is beneficial in the short and/or longer term.
4. They like to set own goals and work at their own pace.

Based on the above I work with clients to identify a set of learning goals and objectives that satisfy these criteria and to develop delivery systems and techniques that are best suited to the individuals learning styles and needs.