We can not control the wind but we can learn to more skillfully adjust our sails!



“Bob Gernon is an excellent mediator. He recently came into our organization to teach courses on management and leadership. He quickly learned that there was an internal conflict at a very senior level and that until this was corrected there was no point in training anyone. Bob was able to convince the people in question to negotiate, with his help, and together they came up with a new framework and organizational structure that permits the rest of us to do our job according to good communication and management principles. Bob Gernon is a great listener, he uses humour well to defuse tense situations, he empowers others to speak for themselves, he keeps the power balanced so everyone gets a chance to say their piece and he is skillful at getting people to take ownership and responsibility for their actions and commitments.”